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Delivery 7/7 | 15% OFF with MYFIRSTORDER

How does it work?

Same day delivery and pick up available in Dubai
 
Next day delivery for all other Emirates 
 
Delivery Zones
    We currently deliver every day in most part of the UAE.
     
    3pm is our daily cut-off time except on Thursday - that day, our cut-off is at 12pm. 
     
    Important: Please order 1 business day ahead of your expected delivery day to receive your order in Abu Dhabi and Northen Emirates (except Dubai).
      If you have special delivery requirements or date please add them to the special instructions box.
       
      If you have any special requests, you can call or WhatsApp us via this number: +971 50 955 1520 or via email at contact@maisonduffour.com.
       
      Delivery Charges
       

      There is NO minimum buying.

      From AED 250, deliveries are FREE.
      Until AED 249, deliveries charges are AED 25 only.
       
      Delivery Policy
       
      3pm is our daily cut-off time, except on Thursday - our cut-off is 12pm. We deliver across 2 time slots:
      • 2pm-6pm
      • 6pm-9pm
      A confirmation email will be sent to the registered email address.
      If there is any issue with your order, we will contact you through this email address as well (e.g. item not available).
       
      All orders will be delivered either by our partner, a fresh-food professional transportation company or by one of our colleagues. All delivery trucks used for deliveries are equipped with temperature trackers. We will make every effort to deliver within the time-slot stated in your order.
        
      At Maison Duffour, we understand the importance of ‘On-Time’ delivery, so please notify us either by telephone or email if you do not receive your goods within a reasonable time.
        
      Return/Refund Policy
       
      We will make sure that you receive your products in perfect condition. Should this not be the case, we can propose either a credit or an exchange of products based on an agreement between you and us. Your trust is key for us. Call us, email us or WhatsApp us, we will assist you the best we can.
        
      Order Availability
       
      Products on Maison Duffour website are readily available for sale as long as they are on stock. Any buyer shall be notified through e-mail or by phone for orders which cannot be fulfilled for the time being.